Returns & Exchanges

At Plow & Hearth, we stand behind the quality of our products and offer a 90-day return policy to ensure you are completely satisfied with your home and garden purchases. If an item doesn't meet your expectations, we make the exchange or refund process simple and straightforward.

1

Pack Your Item

Place the item securely in its original packaging, ensuring all parts, manuals, and accessories are included to prevent damage during transit.

2

Complete the Return Form

Fill out the return/exchange form located on the back of your packing slip and include it inside the box with your merchandise.

3

Attach the Shipping Label

Apply the pre-paid Easy Return shipping label provided with your order over the original delivery label on the outside of the package.

4

Drop Off and Track

Hand your package to any authorized UPS driver or drop it off at a UPS Access Point, then keep your tracking number to monitor the status of your refund.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing